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Can I have an exchange instead of refund?Updated a month ago

Need an exchange? 🔄

You can swap online orders at any standalone UK store within 14 days of delivery — but only for a different size of the same item.


⚠️ One exchange per item — no exchanges on exchanges!


On sale? Exchanges only within 7 days and for the same item.


📬 Sorry, no exchanges if you return by post to our Distribution Centre.


Want more info? Check out our Online Refund Policy!

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