Can I return an online order in store?Updated a month ago

Can I return online orders in store? 🛍️➡️🏬
Yep! Just bring your order + invoice to any standalone store within 14 days. Our team will sort your refund 💸 or exchange 🔄.

👚 Exchanges only for the same item in a different size or colour!

💳 Refunds go back to your original payment and take 2-5 working days to show up.

🚫 Bridal dresses can’t be returned in store — use the free returns label to post them back 📦.

❌ Bought from another retailer (Very, Littlewoods, Matalan, etc.)? Returns must go through them — no in-store returns for these!