Why won't my discount / promo code work?Updated a month ago

🎉 Promo Code Trouble? Let’s Fix It!

🔡 Check your code: Promo codes are case sensitive! Copy & paste to avoid mistakes.

📅 Is it valid? Look on our site or in your promo email. Still unsure? Our Customer Care team 💬 can help!

🛍️ Does it apply? Most codes don’t work on sale or with other offers. Some items are excluded from any promotions. If it’s not showing in your basket, that’s likely why — just ask us to check!

❗ Only one promo per order. If items are already reduced, your code might not work.

📸 Still no luck? Snap a screenshot of the error and send it to Customer Care — we’ll sort it out fast! 🕵️‍♀️