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Why haven't I received a response from your Customer Care team?Updated a month ago

We're here to help! 💬💖

Our Customer Care team is working super hard to get back to everyone—but we’re a little busier than usual right now 😅


🕘 Opening hours:

Monday–Friday: 9am–5:30pm


✨ Top tips to speed things up:


Use the Webform (at the bottom of this page) to send us your query


Include your order number + all the key info


Only send one message—we promise we’ll get back to you asap!


💡 You might find what you need right here in our Help Centre—try the search bar above 🔍

Need urgent help? You can also reach out via our socials!


Thanks so much for your patience—we really appreciate it! 💕

Love,

The QUIZ Customer Care Team xx

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