Why haven't I received a response from your Customer Care team?Updated a month ago
We're here to help! 💬💖
Our Customer Care team is working super hard to get back to everyone—but we’re a little busier than usual right now 😅
🕘 Opening hours:
Monday–Friday: 9am–5:30pm
✨ Top tips to speed things up:
Use the Webform (at the bottom of this page) to send us your query
Include your order number + all the key info
Only send one message—we promise we’ll get back to you asap!
💡 You might find what you need right here in our Help Centre—try the search bar above 🔍
Need urgent help? You can also reach out via our socials!
Thanks so much for your patience—we really appreciate it! 💕
Love,
The QUIZ Customer Care Team xx