Why haven't I received a confirmation email?Updated a month ago
You should get an email within a couple of hours of ordering 📩
If it’s not there, check your spam/junk folder 🕵️♀️
Still nothing? Log into your QUIZ account to check your order history, or look for a pending payment on your bank 💳
Been charged but no email? Drop our Customer Care Team a message with your name, postcode, and email and we’ll check it out for you! 💬✨
(P.S. If you paid with Klarna, they’ll usually show your order number too!)