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When will I receive my refund?Updated a month ago

We’ll process your refund within 10 working days of receiving your return at our warehouse.


📧 You’ll get a confirmation email with the refunded amount once it’s done.

After that, allow up to 5 working days for the money to hit your account.


💳 Heads up: Your bank or card issuer controls when the refund appears—we don’t have control over their timing.


🔁 Card expired? Don’t worry! If it’s the same account, your refund will go to your new card.

🏦 Account closed? Just send us proof of closure and we’ll help sort an alternative refund method.

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