When will I receive my refund?Updated a month ago

We’ll process your refund within 10 working days of receiving your return at our warehouse.

📧 You’ll get a confirmation email with the refunded amount once it’s done.

After that, allow up to 5 working days for the money to hit your account.

💳 Heads up: Your bank or card issuer controls when the refund appears—we don’t have control over their timing.

🔁 Card expired? Don’t worry! If it’s the same account, your refund will go to your new card.

🏦 Account closed? Just send us proof of closure and we’ll help sort an alternative refund method.