What are my options if something on my order is incorrect?Updated a month ago

We totally get it—mistakes happen! 😅 

But right now, we’re not able to make any changes or cancel orders once they’ve been placed.

Before you check out, have a quick double-check of your basket 🛒 and make sure your delivery address is all good 📦. 

If you're using PayPal or Apple Pay, don’t forget—they might pull your old address from their system, so make sure that’s up to date too! 🧠✨

Already hit “place order” with the wrong address? Don’t stress 💌—your courier will usually try to deliver it 3 times. If it doesn’t work out, it’ll bounce back to us and we’ll sort your refund as soon as it arrives 💸.