There is a mistake with my order, what should I do?Updated a month ago

Oh no—we’re really sorry it wasn’t what you expected! 😢

Pop a message over to our amazing Customer Care Team 💌 as soon as you can. Just include your order number, a quick description of what’s wrong, and any pics if needed 📸. That way, we can get straight on it and sort things out for you ASAP!

✨ Top tip: If you’re sending pics (especially for wrong items), try to make them as clear as possible—like showing the tag and item code so we can spot the mix-up in no time 👀.

Need to get in touch? Just click on the link here to get all the details and connect with our lovely team 💬