Part of my order is missing, what should I do?Updated a month ago

So sorry if something’s not in your parcel! 😢 Before reaching out, here’s a quick checklist:

1️⃣ Check your invoice—are all the items meant to arrive together?

2️⃣ Look through your emails (and spam folder 📬) in case we let you know something was out of stock. If it was, you won’t be charged 💸

3️⃣ Was the parcel damaged or open? Snap a few pics 📸—that really helps us figure out what happened.

Still missing something? Drop our Customer Care Team a message with your order number, a quick note about what’s missing, and any pics you’ve got. We’ll get it sorted ASAP! 💬✨