I've returned an item from a different retailer to you by mistake, what should I do?

Accidentally returned the wrong item? 😬

If you’ve sent us something that isn’t from QUIZ, reach out to our Customer Care Team as soon as it’s been delivered. We’ll do our best to return it to you—but we can’t guarantee it’ll be possible.

📦 You can also contact your courier—they may be able to help recover or redirect it.

⚠️ Just a heads up: We can’t accept liability for items incorrectly returned to us.

I've returned an item from a different retailer to you by mistake, what should I do?Updated a month ago