I returned a Quiz item bought from another retailer (e.g., Debenhams, Matalan) when will I get my refund?Updated 4 days ago

If you’re still waiting for your refund, please follow these steps:

1. 📦 Check return delivery: If you haven’t received confirmation that your return was delivered, use the tracking number provided by your courier to see if it has been delivered.
2. ⏳ Allow processing time: Once the return is delivered, please allow up to 10 working days for Quiz to process it.
3. 🏷️ Refund with retailer: After Quiz processes your return, they will notify the original retailer. You can then contact your retailer to confirm your refund.

Thank you for your patience! 💖