I need a new return label!Updated a month ago

Need help with your return label? 📨

Once you register your return here, we’ll email you everything you need—including your return label (unless you picked a QR code option).

📎 Lost your label?

Check your inbox first—but if it’s gone, don’t stress! Just contact our Customer Care Team and they’ll resend it 💬✨

🚨 Using Royal Mail’s ‘Collect From Me’?

Heads up—you won’t get a postage receipt, which means we can’t help if something goes wrong. We always recommend getting proof of postage!

📦 Bought from Very, Matalan, or Debenhams?

These returns must be done by post only—they can’t be returned in store.

🛒 Bought a Quiz item elsewhere? Check out our [guide here] to return it the right way!