How do I return a Quiz item purchased through a different website?

If you bought from Very, Littlewoods, Secret Sales, Matalan, Debenhams, Superdrug or Boohoo:

📦 Use the returns label in your parcel to post it back to our distribution centre.

❌ Returns can’t be made in Quiz stores.

Didn’t get a label? No stress—just contact our Customer Care Team and we’ll sort it!

🔁 Important:

We can only accept Quiz items. If you ordered something that’s not Quiz, return it directly to the retailer it came from.

How do I know my return's been received?

Once your return gets to us, we’ll let the retailer know so they can issue your refund 💸

Since the order wasn’t placed directly with us, any refund updates will come from the retailer—please contact them directly with questions.

Bought from New Look?

Quiz items bought through New Look must be returned by post via New Look’s return process—not in-store. Follow the return steps on their website 📬

Need help? Find the right FAQ here:

How do I return a Quiz item purchased through a different website?Updated a month ago