Stores
What is an E- Receipt?
An e-Receipt is a super handy digital version of your in-store receipt 💌. Just give your email at checkout and it’ll land in your inbox (usually within 2 hours!) 📧. P.S. Check your junk/spam folder just in case!. ✨ Why it’s great:. No more lost or
Can I share feedback about a store?
Been in store? We’d love your feedback! 🛍️💬. Whether you made a purchase or just popped in, we’d love to hear how it went!. Your thoughts help us improve and celebrate great service 💖. ✨ You can:. Message our Customer Care Team directly. Or leave
Returns Policy - Store Purchases
In-Store Returns Policy. We hope you love your purchase, but we understand that sometimes returns are necessary. Full-Price Items. Full-price items purchased in-store can be returned to any standalone QUIZ store within 14 days for a full refund, prov
What is a Refund Card?
🎉 QUIZ Refund Cards — spend them in all UK standalone stores! 🛍️💳Q: Can I use my Refund Card online like a Gift Card?❌ Nope, Refund Cards are in-store only.Q: Can I buy a Gift Card with my Refund Card?🚫 Sorry, Refund Cards can’t be used to buy Gi
Where is my nearest store and what are the opening hours?
Looking for your nearest QUIZ store? 🛍️Use our Store Locator to get the address, phone number, opening hours, and even other nearby stores — plus how far they are from you! 📍🚗Find your store here 👉 [Store Locator]
Do you have an item in my local store?
🛒 Want to check if something’s in stock at your local store?You can now do it right on our website! 🙌If it’s a must-have item 😍, we recommend giving your local store a quick call 📞 — they can double-check and even hold it for you if stock’s low!�
I've lost my store receipt, can I still return my item?
Lost your store receipt? 😬🧾To return an item bought in-store, we do need the original receipt.Without it, we sadly can’t offer a refund, exchange, or credit note ❌✅ This doesn’t affect your Statutory Rights.
Are QUIZ items available in department stores and other retailers?
Shop QUIZ at other stores? 🛍️You might spot some QUIZ items in places like New Look and certain department stores 👗✨🛑 Just a heads-up: if you bought from a concession store, returns must go through their Returns & Refunds Policy — we can’t accept