General and Technical

How do I change my contact details?

Just log in and click ‘My Account’ at the top right 👤✨. From there, you can:. 📱 Update your name, phone number, and password under Account Details. 🏡 Edit your saved addresses under Address Book. 🗓️ You can only change your Date of Birth once. 📧

I need a break - how can I unsubscribe from newsletters?

No problem! 💌 Just scroll to the bottom of any QUIZ email and click ‘Unsubscribe’ 🧾. Or, message our Customer Care Team with your email and we’ll sort it for you 💬✨. Changed your mind later? You can re-subscribe anytime via the sign-up box on our

What should I do if I’ve forgotten my password?

Here’s how to reset it. 1️⃣ Go to the sign-in page (top right of the homepage or [click here]). 2️⃣ Hit ‘Forgotten your password?’ and enter your email. 3️⃣ We’ll email you a reset link 📩. 🕵️‍♀️ Can’t find the email? Check your spam/junk folder—it

Do you have an App?

Downloading the QUIZ app is super easy—just tap the links below:. 📲 App Store. 📲 Google Play. Why download? You’ll get exclusive perks, early access to new drops, and the smoothest shopping experience ever 🛍️✨

How do I log into my QUIZ account?

Just click [here] or tap the 👤 icon at the top of our site!. You’ll just need your username and password to sign in 🔐. ✨ Top tip:. Forgot your password? No stress—check out our easy reset guide [here] 🔁💌

How can I make a complaint?

We’re really sorry to hear that 💔 Our Customer Care Team is here to help and make things right 💬. To get started, just contact us [here] and include:. 📦 Your Order Number or email used. 🏬 Store visited + date & time (if it’s store-related). 📝 A

I'd like to delete my Quiz account, what should I do?

No problem—just get in touch with us [here] and we’ll sort it for you 💬🗑️. Changed your mind later? You can always sign up again anytime on our website 🛍️✨

What are the Wash Care Instructions for my Quiz clothes?

🧼 Clothing Care Tips. Want your fave fits to last? Always follow the care label! Here's the lowdown:. ✨ Top Tips:. Read care & washing labels before popping anything in the machine 🧺. Use mild detergent for delicate fabrics 🧴. Hand wash anything w

Do you have a size guide?

We’ve got you! 💁‍♀️. You’ll find our full Size Guide for Tops, Dresses, Jeans, Curve, Petite, Swimwear, Footwear & more right on the product page—or check it out here📏👗. ✨ True Fit is also available!. Just pop in your height, weight, age, and bran

Why haven't I received a response from your Customer Care team?

We're here to help! 💬💖. Our Customer Care team is working super hard to get back to everyone—but we’re a little busier than usual right now 😅. 🕘 Opening hours:. Monday–Friday: 9am–5:30pm. ✨ Top tips to speed things up:. Use the Webform (at the bo

How do I contact you?

Still need help? We’ve got you 💬. If you can’t find the answer in our Help Centre, you can reach us via:. 📱 Facebook, Instagram (@QuizHelp). 📧 Or email us at [email protected]. ✨ Prefer to speak to us over social—just pick what works

How do I know if a website selling Quiz clothing is legitimate?

Seen a fake Quiz website? 🕵️‍♀️ Be careful!. Sadly, fake sites pretending to be Quiz or selling our products do pop up. We take this super seriously, and we’re here to help keep you safe 💻🔒. ✅ Shop safely – only use these legit sites:. QUIZ. TikTo